31 Dec 2013

Kiwibank says benefit payments made

4:06 pm on 31 December 2013

Kiwibank says delays in processing benefit payments have been resolved.

Kiwibank sign

Photo: RNZ

Unlike other banks which cannot process payments until the following day, Kiwibank is able to have them in a person's account on the same day.

However, on Monday it was required to process four days worth of payments early due to the New Year holiday falling in the middle of the week and struggled to complete the transactions in a timely fashion.

A spokesperson for the bank said on Tuesday customers had to wait an extra two hours to receive payments, but everybody had been paid by 10pm on Monday.