25 Oct 2010

Fiji police launch call centre

9:44 am on 25 October 2010

Fiji police are planning to launch a nationwide call centre this week to try and improve the police response.

The move is headed by the Fiji police commissioner, Brigadier General Ioane Naivalurua, who publicised last week that more than 1,000 complaints have been lodged against officers over the past year to October.

A police spokesman , Fred Elbourne, says Fiji's police commissioner says he wants to improve the public perception of the police force.

"It's a way that members of the community can ring direct to the call centre, lodge their complaints and they'll be sure to get an answer or response within 24 hours. This has never happened in the police force before. This is something new. And it's an investment that we think can only build a better future for the police force in Fiji. 22"

Fred Elbourne says 11 officers have been trained up to man the call centre when it opens.